About Face Skin Co Cancellation Policy

I totally understand that life happens (trust me, I’m human too). But to be fair to all clients and respect the time I’ve set aside just for you, here’s my cancellation policy:

• 24+ hours' notice to cancel or reschedule? No problem.
• Late cancellations (under 24 hrs): One-time grace.
• After 2 consecutive cancellations, regardless of timing, prepayment is required to book future appointments.
• After 3, I may pause your ability to book until we touch base.

If you are a no-show (no communication or heads-up that you can’t make it), the card on file will be charged. If you remove the card prior to your appointment, you will be invoiced for the amount of the appointment. In either situation, you will be required to pay for your next appointment in full when it is scheduled.

I truly appreciate your understanding and support. I can't wait to see you in the treatment room!